The energy and utilities sector faces unique challenges, necessitating innovative solutions. Explore three groundbreaking case studies where Joget has empowered companies in this industry to overcome obstacles, drive innovation, and illuminate the path to a sustainable future.
e-Reporting System (eRS)
Customer: Leading International Independent Power Producers in Southeast Asia
This case study focuses on the challenges faced by a company in managing its data reporting and monitoring processes. Previously, the company lacked a centralized system to retrieve previous records and track submitted forms on a monthly basis. They needed a system that could provide an overview of all tasks and monitor progress from various sites and plants globally. The process of compiling form submissions was manually done using MS Excel, which was time-consuming and prone to errors. For business operations, the company relied on email tools and WhatsApp chat rooms, which were not optimal for efficient data management. Furthermore, there was a need to consolidate submissions from different sites around the world into a centralized database, which would allow for easy retrieval of information and enable auto-reminders for overdue tasks based on set deadlines.
To address these challenges, an e-Reporting System was built on the Joget platform. This system was designed to facilitate data input monitoring and eliminate the need for manual email reminders. With its user-friendly interface, the e-Reporting System streamlined the data input process and provided valuable insights into performance metrics. The system’s scalability and flexibility made it a reliable tool for the customer, enabling them to manage their data more efficiently and effectively.
The implementation of this system significantly transformed the company’s data management and reporting processes. It centralized the data collection and monitoring, allowing for easy access to information and automating reminders for overdue tasks. This not only improved the efficiency of the data management process but also enhanced the accuracy and timeliness of the reporting. The company successfully moved from a fragmented and manual data management approach to a streamlined, automated, and more efficient system, improving overall operational efficiency.
Social Robotics System
Customer: Leading Spanish Company Operates in the Electricity and Gas Sectors in the European and Latin American Markets
This case study focuses on the challenges a company faced in managing its operational processes, particularly in handling duplicate invoice requests and changing bank account information. The primary issues included the absence of a centralized system for retrieving previous records and tracking submitted forms. The company had to manually compile form submissions using MS Excel, which was inefficient and prone to errors. For their business operations, they depended on email tools and WhatsApp chat rooms, which were not conducive to effective data management. Additionally, there was a need to consolidate submissions from various sites across the world into a centralized database, which would allow for easy information retrieval and enable auto-reminders for overdue tasks based on deadlines.
To overcome these challenges, a Social Robotics System was developed on the Joget platform. This system was designed to automate the processes of handling duplicate invoice requests and orchestrating the bank account information change requests. By integrating Joget with UiPath, the company was able to significantly improve its team productivity. This improvement allowed the team to focus on more value-added processes, thereby streamlining their operational activities and reducing the need for unnecessary human labor.
The implementation of this system led to a transformation in the company’s approach to operational management. It provided a centralized solution for managing tasks and monitoring progress across all sites and plants globally. The automation of form submission compilation and the integration of reminders for overdue tasks enhanced the efficiency and accuracy of the operational processes. By moving from a manual, fragmented system to a streamlined, automated, and centralized system, the company significantly improved its operational efficiency and data management capabilities.
Quality Assurance Digital App
Customer: Saunier Duval
This case study focuses on the challenges faced by Saunier Duval in their quality assurance processes. The company needed to digitize their paper-based processes and implement real-time monitoring of service quality status. The manual registration, evaluation, and automation of quality audits across various customer relationship channels were time-consuming and labor-intensive. These processes, particularly in business operations involving ordering, registering, reporting, and classifying documentation, required significant employee effort. Additionally, there was a need for ongoing evaluation and correction processes to ensure optimal efficiency.
To address these challenges, a Quality Assurance Digital App was developed on the Joget platform in just 2 days. This app was designed to minimize the time spent on maintaining documentation and producing pertinent reports, effectively streamlining the quality assurance process.
Upon the implementation of this solution, Saunier Duval experienced a significant improvement in their operational efficiency. The Quality Assurance Digital App successfully digitalized the previously labor-intensive manual processes. This transformation not only enhanced the efficiency of the quality assurance process but also improved the accuracy and timeliness of the documentation and reporting. The company was able to shift from a manual, cumbersome system to a more streamlined, automated, and efficient quality assurance process.
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