It was difficult to manage the regular inflow of product information and change requests from multiple stakeholders, as well as maintaining an accurate and up-to-date product catalog when relying manually on spreadsheets.
-
Slow updates of catalog data due to the lack of an automated workflow
-
Delayed product onboarding and go-to-market strategy
-
Inaccuracies in data due to manual updates to the catalog database
-
Difficulty retrieving data due to heavy dependence on the IT team and lack of a user-friendly interface to interact with the catalog database
They were unable to create rich metadata for different products, and there was a lack of robust version control and the ability to release/roll-back updates. The absence of role-based permissions to access catalog data, resulting in significant vulnerability in data security
Related