Customer Details

Customer
eMedAsia
Country
Malaysia
Industry
Healthcare

Implementation Partner

Partner
TMS Software
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eMedAsia Connects Healthcare Providers Through a Seamless Digital Marketplace for Clinics

eMedAsia, a joint initiative by the Malaysian Medical Association, needed a digital platform that would allow private clinics across Malaysia to order medical supplies, access telemedicine services, and manage lab referrals in one place. The challenge was building a robust backend that could handle supplier catalogues, clinic orders, and reporting without the complexity of traditional development.

Joget’s partner, TMS Software built the entire backend and administrative infrastructure on Joget, dramatically cutting development and implementation time. Clinics can now order equipment digitally, suppliers can register and upload catalogues seamlessly, and the platform generates real-time operational reports with graphs and analytics.

Challenges CHALLENGES

No Digital Procurement Platform

  • Needed an e-commerce platform that enables registered clinics and medical professionals to conveniently purchase medical supplies and equipment.

  • Needed to transform and digitalize the traditional purchasing methods used by clinics and doctors for clinical/medical equipment.

  • Needed to allow smaller clinics to purchase clinical/medical equipment in smaller quantities, helping them to reduce costs and eliminate the need to keep large inventories.

  • Looking for a comprehensive one-stop-solution catering to lab test requests, blood tests, and patient referrals to hospitals.

Solutions SOLUTIONS

Full Healthcare Marketplace Backend

An eMedAsia Medical Digital Platform was built on the Joget platform to handle all backend and administrative works for the e-commerce platform.

With the Joget no-code/low-code platform, the entire development and implementation time has been reduced tremendously. Upon implementation of the solution, eMedAsia has managed to significantly improve their business processes productivity which has resulted in a faster turnaround time and a more streamlined workflow.

Results RESULTS

Faster Orders, Seamless Reporting

100%

Accelerated medical equipment ordering

100%

Streamlined product registration

SEAMLESS

Report generation

"By embracing digitalisation, the customer can now accelerate previously time-consuming tasks, reduce human errors, and increase productivity, breaking down silos across every department."

Doctors now have the convenience of ordering their clinical/medical equipment through the use of the clinic marketplace.

Suppliers will be able to seamlessly register and upload their product catalog onto the platform.

Users will be able to generate relevant reports quickly and easily, including graphs and charts with statistics, providing them with valuable insights into the clinic's operations and performance.

By embracing digitalization, the customer can now accelerate their previous time-consuming tasks, reduce human errors, and increase productivity.

This allowed for a faster and more efficient workflows that can be completed with less cumbersome processes and less effort, while at the same time breaking down silos and improving communication between different departments.

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