Customer Details

Customer
A Leading Bakery Manufacturer, Part of a Broader Conglomerate's Brand Portfolio
Industry
Food & Beverage
How a Bakery Manufacturer Achieved Instant Asset Visibility by Replacing Manual Oracle Searches with Mobile QR Scanning

A leading bread and pastry manufacturer, part of a larger consumer food conglomerate, ran its asset lookups through Oracle. Checking something as simple as a laptop’s model number meant logging into Oracle, searching for the record, then copying the details over to wherever they were actually needed, a support ticket or a handover form. None of this could happen near the asset itself. It required a desk and a login, which turned a quick check into a multi-step task.

The Asset Information Lookup System, built on Joget and connected directly to Oracle JD Edwards, changed that. Every asset now carries a QR code or barcode. Scan it with a phone, and the details pull straight from Oracle, no manual search needed. Staff can pull up an asset’s information standing right in front of it. The result: lookups that used to take a trip to a desk now take one scan and a couple of taps, cutting down manual searching and freeing up time across maintenance, handovers, and verification tasks.

Challenges CHALLENGES

What challenges did manual Oracle lookups create for asset information?

    Manual Oracle lookups created a multi-step, desk-bound task for asset information. To look up details on an asset, such as the model number or specifications of a laptop, someone had to log into Oracle and search for the record manually. Once found, the relevant details then had to be copied across to wherever they were needed, such as a support ticket or handover form. This process took several steps for what was really just a quick lookup and could only be done at a desk, not quickly while standing next to the actual asset.

Solutions SOLUTIONS

Scan and Go, Powered by Oracle Data

  • An Asset Information Lookup System connected to Oracle JD Edwards, so the details shown in the app always match what’s recorded in Oracle.
  • Every asset carries a label with a QR code, or a barcode readable by a handheld scanner.
  • Scanning the code with a phone opens the app and shows the asset’s details straight away — no searching required.

Results RESULTS

What are the key results and benefits of the new asset lookup system?

What process was streamlined?

Asset information lookup

What was reduced?

Manual search

What was the impact on customer satisfaction?

Happier customers

Looking up an asset now takes one scan and a couple of taps on a phone, instead of a manual search in Oracle followed by copying details across.

Because it works directly from a phone, staff can check an asset's details on the spot standing right next to it — instead of needing a desk and a few minutes to look it up.

This makes asset lookups quick and easy for everyday tasks like maintenance, handovers, or verification.

As a result, the entire workflow processes on asset information lookup has improved tremendously, saving employee’s time while being able to improve the overall working experience with a higher productivity.

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Frequently Asked Questions

1 How does Joget's solution improve asset information lookup compared to traditional methods?

The Joget-based Asset Information Lookup System replaces manual Oracle searches with mobile QR/barcode scanning. This allows staff to instantly pull asset details directly from Oracle by scanning a code with a phone, eliminating the need to log in at a desk.

2 Can this asset lookup system integrate with existing enterprise resource planning (ERP) systems like Oracle?

Yes, the solution described was built on Joget and connected directly to Oracle JD Edwards. It is designed to pull asset information straight from existing Oracle records, streamlining data access.

3 What operational challenges did the bakery manufacturer face before implementing this mobile scanning solution?

Before Joget, the manufacturer had to log into Oracle, manually search for asset records, and then copy details for tasks like support tickets. This turned a simple lookup into a multi-step process requiring a desk and login, preventing immediate access to information near the asset.

4 What are the main benefits of using mobile QR scanning for asset visibility?

Implementing mobile QR scanning provides instant asset visibility, significantly cutting down manual searching time. This frees up staff time across maintenance, handovers, and verification tasks, transforming lookups from a desk-bound process to a quick scan and a few taps.