Malaysia’s Largest Hospice Went Fully Paperless on Patient Records, Letting Clinicians Focus on Care

The collection and analysis of patient data through PRM has provided valuable information on patient management.

By analyzing this data, Hospis Malaysia can gain insights into the effectiveness of treatments and identify areas where improvements can be made.

The information within PRM enabled performance tracking of each member of the clinical team.

For example, response times to calls can be tracked, and the system can monitor how effectively symptoms are being managed by individual nurses and doctors.

The system can also track the total contact time that each nurse or doctor has with patients, allowing Hospis Malaysia to identify potential training needs or performance issues.

A full overview of each patient's treatment plan is provided, allowing doctors to consult and ascertain with pharmacists on possible drug interactions or other issues.

For instance, if a patient is unable or unwilling to take medication orally, decisions can be made about alternative administration methods.

This integrated approach to patient management ensures that every aspect of care is considered and that the most appropriate treatment plan is implemented.