Customer Details

Customer
Multinational Chemical Manufacturer, Indonesia (Largest Chlor Alkali-Vinyl Chloride Plant in Southeast Asia)
Country
Industry
Manufacturing

Implementation Partner

Partner
Itasoft
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How a Major Chemical Manufacturer Turned Paper Patrol Records Into Real-Time Data Across Its Industrial Facilities

A multinational chemical manufacturer operating the largest chlor alkali-vinyl chloride plant in Southeast Asia was capturing patrol data from its industrial facilities using paper forms with no validation. There was no way to verify patrol timing, identify damaged stations accurately, or generate meaningful reports. ITAsoft built a mobile-first Smart Patrol Warehouse App on Joget that enables patrol officers to scan stations, photograph damage, and submit structured reports from any mobile device. A digital data warehouse stores all patrol records and produces graphs and visual summaries, giving management reliable insight into facility conditions.

Challenges CHALLENGES

Paper Patrols, No Validation

The retrieval of information at the data station via patrol activities was conducted manually using paper forms.

There was no validation of information related to the user, the timing of the patrol, and the legality of the patrol processes, leading to possible inaccuracies in the data that was gathered and recorded.

The customer needed a digital solution with storage warehouse for data collection and patrol activities. This is so that they could efficiently streamline their patrol procedures, accelerate information gathering, and produce more accurate reports with pertinent graphs for data insights.

"The Smart Patrol Warehouse App significantly increased overall workflow efficiency, accuracy, speed, and patrol process satisfaction, replacing paper records with real-time digital evidence."

Solutions SOLUTIONS

Mobile-First Digital Patrol App

A mobile-friendly Smart Patrol Warehouse App was built on the Joget platform to facilitate the collection, storage, and reporting of data on patrol activities with presentable visualizations and graphs.

The app was designed to streamline data entry with a digital form to capture patrol activity information, allowing the customer to create and manage their patrol activities directly from mobile devices.

The digital form was made to be intuitive and user-friendly for improved visibility and user experience, ensuring accuracy and conveniency for all users, regardless of their level of technical expertise.

Results RESULTS

Real-Time Data, Accurate Reporting

1000+

Improvements in portability

100%

Mobility and agility

100%

Paper removed with digital warehouse

The Smart Patrol Warehouse App serves as a portable data scanner to take pictures of station damage and register them into the data station, allowing patrol officers to quickly and accurately perform data collection while on patrol.

Incorporated a digital data warehouse into the app to store all data collected during patrol activities and present pertinent reports and graphs in a comprehensive and graphical form-factor.

Incorporated a digital patrol activity form into the app, allowing users to seamlessly create and manage their patrol activities on mobile devices from remote locations.

Significantly increased overall workflow efficiency, accuracy, speed, and patrol process satisfaction.

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