Customer Details

Customer
Chin Hin Group
Country
Malaysia
Industry
Manufacturing
Chin Hin Group Saved 65% in Time and Resources After Automating Its Accounting Workflows with RPA

Chin Hin Group, a Malaysian integrated builders conglomerate with 20 companies across building materials, property, and construction, was processing accounts receivable, payable, credit notes, and bank reconciliation through manual data entry and physical document tracking. Staff shortages made it difficult to keep up, and invoice tracking was a persistent problem.

The company built an Accounting Workflow System on Joget that integrated with OCR and software robots to form a full RPA solution. Pre-set approval conditions, automated notifications, and streamlined processing reduced time and resource consumption by 65% and became a milestone in Chin Hin’s digital transformation journey.

Challenges CHALLENGES

Manual Entry, Document Loss

  • Needed to consolidate all accounting workflows to enable efficient validation and tracking of invoices, debit/credit notes, account receivables, and other accounting operations.

  • Manual data entry was time-consuming and labor-intensive.

  • Difficult to keep track of physical documents such as invoices and credit notes.

  • Shortage of personnel and resources to expedite the workflows.

  • Needed to shorten the time taken and ensure consistency in records management.

"Approximately 65% savings in time and resources have been achieved, with OCR and software robots integrated into a full RPA accounting solution across the Group's 20 companies."

Solutions SOLUTIONS

RPA-Integrated Accounting Workflows

An Accounting Workflow System was built on the Joget platform as part of the company’s initiative of automating its accounting processes.

This includes accounts receivable and payable, credit and debit notes issuance, goods received notes processing, and bank reconciliation.

Upon implementation of the system, Chin Hin experienced a significant increase in operational efficiency and accuracy. The system helped to minimize human errors and reduced the amount of time required for data entry and processing. It also enabled the company to keep track of its accounting processes on a timely basis and facilitated better decision-makings.

Results RESULTS

65% Time and Resource Savings

65%

Time and resources savings

100%

Optimized accounting workflows

OCR

Streamlined RPA solution

Pre-set conditions for approval and validation requirements ensured that accounting processes were executed effectively and in compliance with regulations, thereby minimizing errors and delays.

Prompt notifications to users enabled quick identification and resolution of issues, leading to faster process completion and reduced processing time.

Seamlessly integrated with OCR and software robot applications to form Chin Hin's accounting RPA solution, resulted in streamlined operations and increased efficiency.

The successful implementation of the Accounting Workflow System on the Joget platform was a major milestone in Chin Hin's journey towards digital transformation and process optimization, allowing them to reduce manual data entry and cumbersome workflows.

Approximately 65% savings in time and resources have been achieved since the implementation of the system to the Group's business operations.

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