Customer Details

Customer
Regional Correctional Facility
Country
United States
Industry
Government

Implementation Partner

Partner
Mokxa Technologies
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A US Correctional Facility Went from Reactive Paper-Based Tracing to Tracking 2,000 Inmates in Real Time

When COVID-19 hit, a regional correctional facility in New Jersey housing around 2,000 individuals had no digital system for contact tracing. A third-party company was managing the process on paper — reactive, slow, and difficult to audit.

Joget’s partner, Mokxa Technologies built NOTIFY on Joget, using IoT badges and gateways to capture and transmit real-time location data across the facility. The system automatically identifies close contacts when a positive case is confirmed, generates drill-down reports and dashboards for staff, and is designed to scale beyond contact tracing to broader asset monitoring and facility management use cases.

Challenges CHALLENGES

Paper Tracing, Reactive Response

  • During the COVID-19 pandemic, prison inmates were among the most vulnerable population strata to contract infections.

  • Needed for an effective digital contact tracing mechanism to manage any potential spread of infection.

  • Previously, they had outsourced contact tracing to a third-party company which maintained all records on paper.

  • This approach had several limitations, including being reactive, slow, error-prone, and reliant on human input.

"The system proactively identifies close contacts of every positive case, providing drill-down reports and dashboards, and a scalable framework for asset monitoring well beyond contact tracing."

Solutions SOLUTIONS

Real-Time IoT Contact Tracing

Developed by Mokxa Technologies, NOTIFY is a digital contact tracing solution built on Joget, that captures identity and location data in real-time, triggers alerts for positive contact events, generates detailed contact reports, and provides in-depth analysis.

Tracking is enabled through an interplay of IoT components such as badges and wearable devices, which transmit location data to gateways that store the data on a cloud-based application built on Joget.

The application extracts information from this data and presents it to users in various formats.

How Digital Contact Tracing Works:

  • Gateways: Install gateways at specified locations, where the capturing range of each gateway marks a distinct zone.

  • Badges: Assign badges and wearable devices to all inmates, where these devices transmit location data.

  • Track Covid-19 Spread: Determine contact by computing inmate identities, zone histories, duration, and social connections.

  • Alert: Notify all concerned stakeholders via notifications and reports of positive contact events.

Results RESULTS

2,000+ Individuals Tracked in Real Time

2000+

Inmates contact tracing

200%

Digitalized data transmission

100%

Automated framework

Able to proactively identify close contacts of all inmates infected with Covid-19, with user permission controls to manage authorized access to data and functionality.

Provisioned and managed all the underlying technology (IOT devices, assignments, battery levels, etc.) via the same application.

Drilled down reports and rolled up dashboards, both canned and ad-hoc, provided the ability to view all aspects of data that were meaningful and unique for different groups of audiences.

Provided a framework and a solution that was readily scalable and easily configurable for any number of use cases that hinge on asset monitoring and location tracing.

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