Customer Details

Customer
Leading Oil Palm Plantation Conglomerate
Industry
Agriculture

Implementation Partner

Partner
Innov8tif Solutions
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How a Palm Oil Conglomerate Digitised Operations Across 130 Estates Using Mobile and Bluetooth

Managing 130 oil palm estates spread across remote locations in Southeast Asia was a logistical challenge. Daily task assignments, mill output records, and approvals were handled on paper, leading to frequent document loss, data delays, and manual uploads to a central SAP system.

Joget’s partner, Innov8tif Solutions built a Workflow System for Plantation Operations on Joget that captured data from mobile devices in the field using Bluetooth Low Energy, validated records against business rules, and scheduled automated batch uploads to the HQ system. The shift digitised the entire estate operation, improved resource allocation, and significantly reduced revenue loss from manual errors.

Challenges CHALLENGES

Paper Forms, Remote Locations

  • Needed a paperless system to manage daily oil palm estate task assignments and operations.

  • Electronic recording and automated batch upload of estate and mill output data needed into the centralized SAP system from de-centralized sources.

  • With plantations spanning vast areas in multiple remote locations, managing the day-to-day activities of each plantation was an enormous challenge.

  • Manual business processes and workflows were difficult to track.

  • This has resulted in frequent delays within the organization.

  • Management frequently experienced the loss of important paper documents.

"By digitalising processes and reducing labour-intensive workload, the system enables better resource allocation across 130 oil palm estates; with automated batch uploads direct to SAP."

Solutions SOLUTIONS

Mobile-First Field Operations

A Workflow System for Plantation Operations (WSPO) was built on the Joget platform to automate various core processes commonly practiced in 130 oil palm estates, and the palm oil refinery mill associated with each estate.

Upon implementation of the system, the customer has optimized their data integrity, lowered operational cost, minimized revenue loss and significantly improved their process efficiency.

Results RESULTS

Digitised Across 130 Estates

SEAMLESS

Receival of electronic data input

SUPPORT

Automated batch upload

100%

Digitalized processes

WSPO enables the customer to receive electronic data input captured from mobile devices through the use of BLE (Bluetooth Low Energy) technology in field operations, and initiate approval processes with the party-in-charge.

When a set of data is approved and validated against business rules, it will be scheduled for automated batch upload from the decentralized architecture, into a centralized SAP backend system in HQ.

The system is designed to support a loosely coupled architecture as part of achieving high availability objectives across an architecture that involves more than a hundred of decentralized systems.

By digitalizing processes and reducing labor-intensive workload, WSPO enables the customer to better allocate their resources more efficiently.

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