Support Ecosystem

Frequently Asked Questions

1 What types of support does Joget offer?

Joget provides a comprehensive support ecosystem including Enterprise Support for one-on-one assistance from engineers, Joget Academy for self-paced learning and certification, and a Knowledge Base for information. Users can also engage with the community for questions and answers, and access video tutorials for visual guidance.

2 How can I learn to use the Joget platform?

You can learn to use the Joget platform through the Joget Academy, which offers self-paced online learning and certification. Additionally, the website provides video tutorials that give overviews and in-depth explanations of the platform's workings.

3 Where can I find self-help resources and documentation for Joget?

Joget offers a Knowledge Base as an empowering information source for users. You can also explore the "Ask the Community" section to ask questions, get answers, and help others, fostering a collaborative learning environment.

4 Does Joget provide direct technical assistance from engineers?

Yes, Joget offers Enterprise Support, which provides one-on-one assistance directly from their engineers. This service is designed to give users dedicated expert help for their specific needs.