Hugo Lim is an innovative leader and the Co-Founder and Vice President of Customer Success at Joget. With over 15 years of experience in the software industry, Hugo is passionate about delivering exceptional customer experiences and building long-lasting relationships with customers.

Hugo is recognized as a thought leader and has been invited to speak at numerous CIO and developer conferences around the world. His insights on best practices for application development have been well received by audiences in North America, East Asia, South East Asia, and the Middle East.

As the Vice President of Customer Success, Hugo has led the development of a customer-centric culture, prioritizing the training, consultancy, and support of Joget users. He is dedicated to ensuring that Joget customers have the resources they need to succeed, and he works tirelessly to improve and strengthen the overall user experience.

Hugo’s expertise in customer success has been instrumental in Joget’s growth and success. He is an inspiring leader who is deeply committed to his work, his customers, and his team.

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