Best Practice – A Media Subscription Case Study

Media consumption is ever-evolving, and adapting to this dynamic environment is essential. Through this case study, the journey with Beijing Hearst Advertising as they leverage Joget to revolutionize their subscription management, setting new standards in media delivery.

Periodical Subscription Management System

Customer: Beijing Hearst Advertising

This case study discusses the challenges faced by Beijing Hearst Advertising due to rapid business growth. Their legacy system struggled to manage massive amounts of data, complicated customer subscription processes, and tracking logistics processes and gift inventory, resulting in inefficiencies and extensive time consumption.

To overcome these challenges, a Periodical Subscription Management System was built on the Joget platform. This system automated, simplified, and accelerated company workflows, orchestrating subscriptions, customer events, and logistics management.

Upon implementation of this new system, the company significantly reduced the time needed to generate gift picking lists, meeting shipping schedules effectively. Consequently, the improved system enhanced the user experience, leading to higher customer satisfaction.


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